As the CTO of Junglytics I spend a lot of my time worrying about your data. How accurate is it, the timeliness of it, and especially who and what can access it. Junglytics was co-founded by an Amazon seller so we know first hand how important it is to protect your businesses sensitive data. As a result we take that responsibility very seriously.
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At a high level we never send any of your seller data off platform (away from Junglytics managed resources on AWS) with the exception of our new AI assistant feature. If you don’t send a chat to the assistant, no data will be sent. My hope with this article is to give you a good sense of exactly what data the assistant uses so you can make an informed choice about using this new AI tool.
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In order to provide you and your business with the best cutting edge AI capabilities, we rely on using 3rd party technology such as OpenAI's Assistant API. (Unfortunately we don't have the hundreds of millions of dollars it would cost to build our own AI model from scratch! ... not even close)
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We've worked hard to minimize the data we have to pass back to OpenAI to make the assistant work well. Junglytics only sends the data specific to the query you asked. So if you ask for sales data last week, we provide the assistant with only that: Daily aggregated sales data for last week.

If your still curious, try downloading the data for any card on a normal dashboard. If that card would be the answer to your question to the assistant, that downloadable csv data is almost exactly what we pass back to the assistant.

As you can see, it's pretty sparse:

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Additionally, to enable the AI to engage with you about specifics of your business we also provide it with basic information bout your catalog. Right now that’s limited to parent ASINs matched with product names or aliases, but we’ll likely add to this in the future depending on user feedback. Again, our goal here is to pass only necessary data to enable capabilities that are useful to you.

Ultimately we have to send some of your data to OpenAI in order for the assistant to work, so we've carefully reviewed their data policies as well. The good news is that using Junglytics is actually more secure than pasting or uploading your data directly into ChatGPT.
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OpenAI's policy on data usage via the API:

You can review the full policy here.
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Junglytics has decidedly not opted in, so rest assure none of your data (or ours!) will be used to train or improve OpenAI models. Your data is yours!

Junglytics only uses your data to provide useful services to you. We never sell data to any 3rd parties. We do keep track of the assistant questions and answers so that, along with your feedback, we can troubleshoot problems and continually improve the Junglytics Assistant. We make every reasonable effort to ensure that data is handled properly and is only used to improve the products performance while protecting the privacy and data of anyone using Junglytics.
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If you have any questions or concerns about your data privacy please contact us at support@junglytics.com and we'd be happy to talk about it.
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